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FAQ's - Heavy Parcels

Worldwide Parcel Services are able to offer a unique service. We are able to send heavy parcels up to 500kg to countries all over the world. Regardless of the special requirements your parcel may need, we will we still be able to collect your parcel and deliver it to its destination. We only work with major courier firms so that you are safe in the knowledge that you are getting the best services from WPS. 

Some of the couriers that we use for our postal services include DHL, Interlink and WPS. We are able to offer discounted rates compared to other postal services. Here at Worldwide Parcel Services we send parcels in bulk and because we deliver in such large orders we are able to get a discounted rate for parcel deliveries. We then pass the discounts we receive onto our customers so that they get the best deals. These deals are not usually available when contacting the courier services directly.

1. What countries can I send heavy parcels to?

Any of our 200+ destinations. Whether you are sending a parcel to Europe, Asia or North America - we are more than happy to send heavy parcels.

2. How do I send a heavy parcel?

Just the same as any parcel you send at Worldwide Parcel Services. Just make sure you have the correct dimensions of the parcels before booking your parcel.

3. Do I have to package my parcel any differently?

It’s important all of our parcels are packaged correctly, regardless of their weight. Simply follow our packing advice page on how to package your parcel and we will be able to deliver your parcel.  

4. Can I send numerous heavy parcels at once?

Yes, as long as they are separately placed and adheres to our heavy parcel guidelines.

5. Can I import heavy parcels from abroad?

Yes, as long as the parcel is coming direct to the UK and adheres to our heavy parcel guidelines.

6. Is there anything I need to do to help the driver?

If your parcel appears particularly heavy or awkward, then you may need to assist your courier driver.

7. What heavy parcel contents have WPS delivered?

A range of large items have been shipped from WPS including suitcases, gym equipment and golf clubs. Please be sure to read our list of prohibited items before sending with us.

8. Can you deliver heavy items internationally?

Yes we can deliver parcels that weigh up to 500kg to over 200 destinations around the world. However the price for the delivery will vary depending on the country and the type of parcel delivery service selected.

9. What are the restriction?

Any package that is being sent should be accessible. For instance if you live in a flat, please ensure that the items are brought downstairs so that it is accessible for our couriers. This is for the safety of our drivers.

10. Can I get some cover for my package?

Yes you can pay a small extra fee so that your package is covered in the unlikely event that any damage is suffered during the parcel delivery  If  you have any further questions regarding heavy parcels or are unsure about anything, please don't hesitate to contact us today and one of our friendly team will be more than happy to assist you.

Here at Worldwide Parcel Services, we are proud to offer the best possible customer service to our customers. Our friendly UK based team have over 10 years of experience in the parcel delivery industry. You can always count on our team to deliver great services when you use WPS.

Unit 1, River Wharf Business Park
Mulberry Way
Kent, DA17 6AR

Call us 0208 310 1362

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