Restricted and Prohibited Items (non or limited compensation)
In addition to the items listed below, there are many others restricted into the EU. Please click here to view the commodities that are restricted from shipping.
These items can be sent but no compensation whatsoever will be given in the event of loss or damage unless stated so in brackets. No compensation will be given where damage is caused to other items packaged in a box with restricted items. No carriage refund will be given.
Please note there are restrictions on items containing lithium batteries. Please check with us before sending.
Items on the list below should NOT be sent. Sending any of these items could result in Criminal Prosecution and incur additional charges. No compensation whatsoever will be given at all in the event of loss, damage or confiscation of your parcel. No carriage refund will be given,
Important extract from terms and conditions;
"6.2 Additional claims cover can be purchased at the time of booking subject to a maximum of £1000. If claims cover is selected in excess of the maximum allowed for that type of item, as shown in the restricted and prohibited items list (above), our maximum liability will be that shown on said list.. We will refund the difference in the claim cover charges if requested (within 28 days of booking). If you select cover for an item on the restricted and prohibited items list, or for a higher amount than is allowed on the list, this does not mean that WPS have entered into a contract to that level of cover, even if we have not refunded the claims cover payment.."
6.3.1 No claim can be made for an item not specifically listed at time of booking, i.e., if you put "clothes" as a description when booking and then say that there is a laptop missing or damaged, the claim will immediately be rejected.
We cannot offer any cover for returns/faulty goods
Car/Bike parts are restricted - Salvaged, reclaimed or used. Please note: Gearboxes must be clean and free of oil and packaged in a strong cardboard, wooden or specialist plastic gearbox carrier. If insufficiently packaged we will charge £40.00 for repackaging.
TIP: Used or secondhand boxes are not recommended due to their poor strength. Claims may be rejected if such boxes are used. If you are unsure if your parcel contains any kind of restricted items, please do not hesitate to contact us before booking your cheap parcel delivery by email to [email protected] or call 020 8310 1362.