Does the receiver of my parcel have to pay taxes?
As Germany is in the European Union, there are no customs duties or taxes.

Where in Germany can I send parcels?
Anywhere you like, we deliver to countless cities and town that are located across the country.

What is the cheapest courier service to Germany?
The WPS Euro Economy Service is currently £9.95 ex VAT, and only £9.95 ex VAT for regular shippers, and will deliver between 2 - 4 days.

Are there export restrictions? 
Yes. If the commercial value of your shipment is above €1000, an export declaration is required.

How many services are available for shipment to Germany?
We currently have 7 services available, including the new UPS Drop Off services.

What should I do if I miss my parcel collection time?
Should your collection fail for any reason please notify our Bookings Team by email at email@worldiwide-parcelservices.co.uk to request a rebooking.

What labels should I attach to my parcel to Germany?
Only use our labels, do not use any labels or complete any form brought in by the driver (with the exception of Interlink if you do not have a printer)

How can I track my parcel once it’s been collected?
Keep the emails we sent you until after your parcel has been safely delivered, as these will be useful for tracking your parcel.

How can I protect extremely fragile items I am sending to Germany?
Fragile items should be individually wrapped so that they are not in direct contact with other items in the box.

How can I pay for my parcel to Germany?
At checkout you can pay by debit/credit card or Paypal. If you are unable to pay by any of these methods, you can contact us, and we will allow you to pay us by bank transfer.

How much additional cover is offered at Worldwide Parcel Services for parcels being sent to Germany?
Worldwide Parcel Services includes up to £100 standard claims cover on parcels as part of the basic booking price (subject to terms and conditions).

What is a regular shipper?
You can become a regular shipper with WPS by sending 4 or more parcels per month using any of our services.

Regular shippers benefits?
Our regular shippers receive exclusive discounts on their parcel delivery. They also have access to exclusive parcel delivery services that are not normally available. 

Germany is a member of European Union which means that are no custom fees when sending a parcel. However there are still items which are prohibited from entering the country.

We recommend you always research what you can and can't send before shipping to Germany.

Alternatively, you can check the Worldwide Parcel Services restricted and prohibited items list here and check the Germany customs information website here.

Some things that are uniquely prohibited include:

• Absinthe
• Religious notations on the address side of articles
• Mobile phones containing lithium
• Lithium batteries
• Playing cards
• Pulverized cocoa beans.

Although we have listed a few, it is still important to check the Germany prohibited items list before sending a parcel with WPS.

When you book with us, we'll send you all the forms you need to fill out and attach to your package so that it easily gets through German customs.

Worldwide Parcel Services offers UK parcel forwarding services from the UK to over 200 destinations worldwide. If you live abroad you might find that some UK companies will only deliver within the UK. Using our freight forwarding service, you can use us as your UK delivery destination and then we can ship internationally to you! It doesn't matter if you're a company, an individual or an infrequent user, we can deliver for you at a great price!

For example, if you live in Berlin, Germany and you want to purchase from a store or website in the UK then we can help!

Simply get a quote from us today online by entering the weight and size of the packaged item and the destination country Germany. If you are happy with the price, complete your purchase and enter our address as the delivery point for the shop to ship the item to. Once the item arrives here we can ship it to you.

It really is that simple!

We can ship items from 1 kilo up to 500 kilos in weight and sizes up to 300cm in length (240cm road service). For enquiries/quotes please email email@worldwide-parcelservices.co.uk.

Unlike most large freight forwarding companies, we do not require that you make a minimum number of orders or that you must be a company. Individuals ordering individual items are welcome to use our service.