IMPORTANT
All road and air services are now operatting as normal.
Find more about our response to COVID-19 click here.
Packing and Collection Advice
- Your box should be strong enough to hold its contents.
- Wherever possible try to keep parcels under 30 kilos in weight.
- Fragile items should be individually wrapped so that they are not in direct contact with other items in the box.
- You should use bubble-wrap or polystyrene chippings to fill out the container so that the items do not touch the sides of the box and cannot move within the box.
- Parcels must not be strapped together.
- Items may travel along conveyor belts or go down chutes as part of the automatic transit process.
- With especially fragile items, it is best to make this obvious; write "Fragile" or "Glass" etc, or use a ‘fragile’ sticker. This should not be a substitute for good packaging.
- Once you have booked online with Worldwide Parcel Services, make sure that you are at the collection address on the day the courier is due to arrive.
- Attach the shipping label securely to your parcel.
- Place customs paperwork (if required) in an envelope and securely attach to your parcel (always keep an extra copy for yourself).
- Only use our labels, do not use any labels or complete any form brought in by the driver.
- Keep the emails we sent you until after your parcel has been safely delivered, as these will be useful for tracking your parcel.
- Should your collection fail for any reason please notify our Bookings Team by email at email@worldwide-parcelservices.co.uk to request a re-booking.
