Are there many restrictions and prohibited items to South Africa?
Yes, please see our dedicated prohibited and restricted items page, and read further information in our Customs and Duty panel below.

How long does parcel delivery to South Africa take?
2 - 6 days, depending on the parcel service you use.

What services deliver to South Africa? 
Various air services, including APC, WPS and DHL.

What is your cheapest service to South Africa?
The WPS Air Express service starts at just £27.99.

How can I pay for my parcel to South Africa?
At checkout stage, you can either pay by debit/credit card or Paypal. If you are unable to pay by any of these methods, you can contact us, and we will allow you to pay us by bank transfer.

Does my service require a printer when sending to South Africa?
Yes, all services require access to a printer as we will send you your parcel labels by email. These labels will need to be printed out.

Do I need a commercial/pro-forma invoice for my parcel to South Africa?
All shipments which are being sent outside the EU require commercial or pro-forma invoices. This rule applies regardless of whether it is being shipper for private or business purposes.

Who pays the customs charges for my parcel?
Where due, customs charges are usually paid by the recipient of the parcel. In the event that the item is delivered without the recipient paying and the custom charge is billed to us, you will be liable for the charges.

What should I do if I miss my parcel collection time? Should your parcel collection fail for any reason please contact our Bookings Team by email at email@worldiwide-parcelservices.co.uk to request a rebooking.

How can I track my parcel once it’s been collected?
Keep the emails we sent you until after your parcel has been safely delivered, as these will be useful for tracking your parcel which can be done using our online tracking tool.

Can I send heavy parcels to South Africa
Yes we can send parcels that weigh up to 500kg. We can send car parts and other awkward items.

What is a regular shipper?
You can become a regular shipper by sending 4 or more parcels in a month. Our regular shippers get a discounted rate on our parcel delivery services. 

South Africa are strict on what is both imported and exported from the country. They will not hesitate to search a parcel if they feel there is anything prohibited in the package.

It is important to know what you can and can't send before attempting. A list of prohibited goods includes;

• Pornography
• Drugs
• Uncooked meat
• Ammunition
• Firearms
• Wildlife
• Medications
• Money
• Dry ice
• Furniture
• Fur
• Diamonds
• Unrefined gold

In addition you are also not allowed to send parcels with: plants & seeds, bees, food products, used clothing, chemicals, vitamins, skin-care, plants and petrol. When using Worldwide Parcel Services to send to South Africa, please include the document stating the contents of the package. Accompany this with insurance documents, value of all products inside and any permits if required by the South African Department of Trade via the Director of Import and Export Control. For more information on prohibited items, have a look at our Worldwide Parcels guide here.