Tracking Icon

Enter your invoice reference number to track your parcel in real time!

Please enter the billing postcode you provided when making your booking.

Amazon customers - Please note we do not do Amazon's deliveries - Please do not contact us
X Button
User Icon
Login to take advantage of Saved Baskets and Frequent Addresses!
No account yet? Register here
Forgotten password? Click here
Close
Close
Your basket
Want to speed up the checkout process?
Login or Register here
£0.000.00
Go To Checkout
TrustPilot 4 stars 2,237 reviews "Amazing service AND amazing prices! WPS certainly delivers!"
Compare Major Couriers,
Find the Best Deal,
Book & Save!
The only site offering £100 free cover
I'd like to send a parcel from...
To
Weight
kg
Length
cm
Width
cm
Height
cm
Calculator Icon Unit Calculator

Back to news... 26 April 2011 WPS - Custom Duties On Parcels

It is very interesting to examine the role that customs play in the parcel business. Every one of them seems to be an apparent minefield and whilst most of the problems can be solved some do take an awful lot of effort and money. This is a never ending problem for the parcel delivery companies, not only for the obvious problems with customs duty collection but the other problems that come with different countries. The amount of uniformity in the world at times seems to be almost zero. There is very little uniformity in any of the tax systems on the amount of duty that is charged and the type of product that it is to be paid on. There are a myriad of different free trade areas, which are fine until you find out that there are a mass of exclusions on different products. Some of the duties are for tax purposes and some to protect the industries in certain countries, there are also some areas where it is prohibited to send certain goods and others where you have to jump through hoops to get the paperwork through.
In most cases the courier puts the onus on the parcel sender and recipient as this is the only way possible. A parcel sent from one country to another is usually received by customs and duties levelled and a demand for money sent to the recipient who pays the bill prior to delivery. There are places when it is levelled on delivery but not many. Very often the delivery company does get caught up in the problems as governments the world over push the delivery company as being in overall charge of the delivery process, and claim they should have applied due diligence before accepting and sending a parcel.
 
In some countries there is a charge by customs just for handling the goods, in Russia, Norway Croatia and Switzerland there is a £25 charge for each item regardless, and customs duties are placed on top of this bill. This makes parcel delivery extremely expensive to these countries and the sender does have to look at the viability of sending a parcel to this area, although bulk delivery does help a little.
 
The problems with customs can be so great through bureaucracy or other problems that parcel companies have stopped delivery. The countries that have the worst reputations for problems are Turkey, Nigeria and Ghana and it can be difficult and expensive to get parcels there.
Door-to-Door or Drop Off services available
We are the only site that offers £100 free cover on all parcels!
Online tracking
Close button
Weight
lbs
Length
in
Width
in
Height
in
Calculator
Weight
kg
Length
cm
Width
cm
Height
cm
Use these values

Oops! I've gone and forgotten my password! Email me a reminder...

Please note this action can not be undone.

Message
X button

We use cookies to improve your experience, including to personalise content, to provide useful features, and to analyse our traffic and measure performance. By using this site, you agree to our use of cookies.

×
Cookie Preferences
Intro
Essential Cookies
Non-Essential Cookies

About Cookies and your Privacy

When you visit any web site, it may safely store or retrieve information in cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised and consistent web experience.

We respect your right to privacy, so you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Some cookies are essential and the website would not function without them.

Always Active

Essential Cookies

These cookies are essential for the website to function and cannot be switched off in our systems.

These are usually to do with keeping track of information between page views like your privacy preferences, logging in or tracking a shopping basket

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

The essential cookies we set are:

  • PHPSESSID - A unique reference to your browser session on our website. This allows us to keep track of things like your basket and whether you are logged in. This cookie will expire after the browser is closed
  • showVAT - This cookie tracks your preference if you want to show prices inc or ex VAT. This cookie persists between your browser sessions.
  • plii - This cookie ensures you are kept logged in to the website during your session.
  • nfPP-* - These cookies store your preferences regarding cookie preferences, like if you have accepted the notice and if you have optionally disabled non essential cookies. These persist between browser sessions
  • regular_shipper - Tracks if you are a regular shipper with us. This cookie persists between your browser sessions.
  • referrer_link and last_invoice_id - These help us keep track of where you came from and what your last invoice with us was so we can improve your experience.
  • surveySeen - When we show surveys this remembers that you have already seen a survey so you don't keep receiving it.
  • GlobalSign -  We use GlobalSign to provide our SSL certificate
  • PostcodeAnywhere -  We use PostcodeAnywhere to provide address lookup services for your convenience

Non-Essential Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. Some information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance and make improvements.

  • AddThis: We use AddThis for social sharing that happens from the "'Share This" website links. The cookie allows users to socially share content. AddThis might collect data for the purposes of Online Behavioural Advertising. This might include information like where visitors came from and which type of browser the user is using. This might also include your IP address.
  • Facebook: We use conversion tracking from Facebook to help us understand how effective campaigns are from Facebook.
  • Google AdWords Conversion: We use conversion tracking to help us understand how effective our digital campaigns are.
  • Google Analytics: We use Google Analytics to collect information about how visitors use our website. For example, we collect details of the site where the visitor has come from and the total number of times a visitor has been to our website.
  • Google Dynamic Remarketing: We use these tracking tools to track user behaviour over time and across third party sites to improve the effectiveness of our online advertising. We collect information about what ads users view and whether they click on the ads. We use this information to improve and customise our advertising.
  • Google Tag Manager: We use Google Tag Manager to track user behaviour, traffic analysis and marketing optimisation.
  • Hotjar: We use Hotjar to help collect  information about how visitors use our website and analyse user behaviour across our site.