Whether you're a business or member of the public, when sending packages overseas there are some fundamental steps you should take to improve the chances of your parcels arriving safely and some equally important things you should avoid.
Things you should do include:
The correct type of packaging:
This is vital to help ensure the safety of the goods in terms of damages. Selecting an appropriate sturdy cardboard box for fragile and larger items is recommended. For smaller non-fragile items a padded packet is usually sufficient protection.
Correct labelling:
Making sure the delivery address and return address is legible is also a critical part of successful delivery. Printed labels are preferable and should include the post or postcode whenever possible.
Including the sender's address is also important and will help in tracking purposes and non-delivered return correctly to the sender. Use capitals letters, upper case, as these are far easier to read than lower case letters.
Customs and Excise:
Make sure your goods are not contravening the Customs laws. Certain goods are not permitted to be sent via packages. Your delivery company will be able to supply a list of goods which cannot be sent. You will also need to affix a customs declaration onto the outside of the package or box. Failure to do so may result in your package being returned to the sender. Again, your delivery service will be able to tell you when a customs declaration needs to be used. Customs declarations are not needed for parcels and packages being sent within the EU.
Weighing and measuring:
Make sure you weigh and measure your package correctly otherwise you may find you'll have to pay a surcharge. If the size of your package or box exceeds any size restrictions you package will be returned to you undelivered.
Things you should avoid doing include:
Packaging:
You should also avoid using excessive amounts of tape, particularly for parcels being sent abroad as Customs and Excise may wish to check the contents of your package. Never use staples to seal padded envelopes as these constitute a health and safety risk to the package handlers.
Labelling:
Scrawled writing which is difficult to read will make life more difficult for the delivery service. Likewise small writing should also be avoided.
Customs:
Do not place any labels over the taped areas – obviously this can make the address illegible if the package is opened by customs.
Don't send dangerous or prohibited goods:
Check online with you delivery service and they'll be able to help you if you need to send these types of goods.
Weighing and measuring:
The weight and measurements are for the external dimensions and weight of the package not the internal weights. If you incorrectly weigh or incorrectly measure your parcel you'll be subject to paying a surcharge.
Conclusion:
Once you know the things you should and avoid the things you shouldn't do you'll find sending a parcel overseas is a simple procedure. If you're unsure about any aspect simply ask your parcel delivery service for help and advice. If you go online at look at their FAQs sections you'll probably find all you need to know!